Cap Rock Energy Corporation’s Privacy Statement

This web site is owned by Continental Energy Systems LLC.  We know that many visitors to our site are concerned about the information they may provide and how we may use that information, so the following is provided to address those concerns.  If you have any questions about our Website Privacy and Policies, you may e-mail us at corporate@caprockenergy.com or write to:

Cap Rock Energy Corporation
500 West Wall, Suite 280
Midland, TX  79701

We understand the importance of customer and shareholder privacy.  We hope this statement answers your questions about our information and privacy precautions.

The Information We Collect Online

The only information that we collect from customers online is that volunteered by the customers, such as survey information and/or site registrations.  We may use this information to notify customers about updates to our website.  Any information we collect online (e-mail address, postal address, phone number) is not shared with other organizations for commercial marketing purposes.

We also collect aggregate information on which pages of our site customers access more often in order to improve our site based on up-to-date use patterns.

We only collect personal information for specific purposes such as responding to requests for information or to provide services.  We will not sell or provide your information to unaffiliated companies for commercial purposes unrelated to the business of CRE.  In some instances, we may use this information to inform you of goods and services that may be of interest to you.  Except as provided herein, CRE will not disclose any information about you to unaffiliated companies or organizations without your consent, unless:

• required by law
• we believe it necessary to respond to an inquiry or provide you with a service which you have requested
• to implement our terms of service
• to protect the rights, property or personal safety of another CRE user, any member of the public or CRE

 

CRE and its affiliates recognize the trust you place in us when you give us personal information.  In order to operate the website or deliver a service we may sometimes share your personal information with a service partner under strict conditions.  We will not otherwise disclose your personal information to other companies without your explicit consent.

CRE reserves the right to change its Website Privacy Policies at any time, and will immediately post the updated information on its website.

Access to Your Information

If at any time you want to know exactly what personal information we hold about you or wish to change personal information that is inaccurate or out of date, please contact us by e-mail at corporate@caprockenergy.com and we will amend this record.

Security

CRE will endeavor to take all steps deemed reasonable by CRE to keep secure any information we hold about you, and to keep this information accurate and up-to-date.  Your information is stored on secure servers that are protected in controlled facilities.  We require our employees and data processors to respect the confidentiality of any personal information held by CRE.  Unfortunately, no data can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times.  CRE will not be held responsible for events arising from unauthorized access to your personal information.

Viruses

CRE uses appropriate commercially available anti-virus software to ensure that this website does not contain or carry viruses.  However, due to rapidly developing nature of viruses and the Internet we strongly recommend that you employ similar anti-virus software when accessing the CRE website.  CRE makes no warranty that the website or e-mail correspondence is free from such viruses.

Cookies and Other Information

Like many companies, we may from time to time use “cookie” technology on our website.  “Cookies” are small text files a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and to track usage behavior of, for example, the web pages you visit.  Our website may automatically collect Cookies and other information, such as, but not limited to, your domain name and Internet protocol address, and compile aggregate data for statistical purposes to improve our content and services and administer our website.

Privacy Protection for Children Using the Internet

Our website contains energy-related information that may be of educational interest to children.  CRE does not seek to gather personal information online from or about children under the age of 13.  CRE encourages all children and young teens to always seek consent from their parents before providing any information about themselves or their household to ANYONE on the Internet.

Linked Websites

CRE’s website may contain links to various other websites.  Please be aware that these other sites may have privacy policies that differ from CRE’s.  CRE assumes no responsibility for either the content that appears on linked sites, or your privacy once you have linked to other sites.

Mailings

Customers that supply their postal address on-line may receive periodic mailings from CRE with information on new products and services or upcoming events or news that may be of interest.

If you do not want to receive such mailings from CRE in the future, please let us know by sending us e-mail at the above address and tell us that you do not want to receive these types of mailings from our company in the future.

Telephone

Customers that supply their telephone number on-line may receive telephone contact from CRE with information on new products and services or upcoming events or news that may be of interest.

If you do not want to receive such telephone calls from CRE in the future, please let us know by sending us e-mail at the above address and tell us that you do not want to receive these types of telephone calls from our company in the future.

Updates

In order to improve our service or to keep up with future industry changes, the information in this privacy policy may be periodically updated.  We will post a new date in the event that policy is altered.

This statement posted November 21, 2003.